Network Analyst (Video/Voice) w/Active TS/SCI Clearance

Job opening ID

Posting title
Network Analyst (Video/Voice) w/Active TS/SCI Clearance

Roles and responsibilities
Must be a US Citizen with an Active TS/SCI Clearance
W2 with full benefits
Long term contract
Must be able to pass background check and drug screen

Job Description:
The Department of Homeland Security (DHS) has a continuing requirement for Secure Enterprise Network Systems, Services, & Support (SENS3) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). 

Supporting the SENS3 management team, the candidate will monitor voice and video operations for SENS3 Operational Networks at the VVOC on a 24 x 7 x 365 basis, with staggered shifts and at least two personnel during every shift, to identify and collaborate to resolve actual or possible voice/video problems.  The candidate will provide voice and video operation and maintenance support, including:

•Test and maintain interconnectivity gateways with OGA voice/video infrastructure;
•Provide remedial user training as requested/required;
•Maintain inventories and other configuration management documentation;
•Perform periodic COMSEC maintenance activities;
•Provide onsite support for CMS and JWICs infrastructure;
•Maintain system phonebooks/directories and exchange;
•Provide audiovisual support for DHS NCR hosting facilities;
•Perform periodic inspection and testing of conference rooms;
•Secure Mobile Services

Required Skills:
•2-5+ years of experience working A/V equipment, secure video teleconferencing (VTC), Voice Over IP (VOIP), and/or network and infrastructure equipment.
•Experience providing operational support for all voice/video and network environments;
•Experience conducting problem determination, escalation, and providing problem resolution;
•Must be familiar with network administration and ITSM tools and equipment for (i.e. BMC Remedy, ServiceNow, HP Openview products and have a thorough understanding of networks and networking equipment).

Desired Skills:
•DHS Experience
•HP Networking Certification
•Microsoft Certification
•Certified Technology Specialist (CTS)

Number of positions