Network/Systems Administrator w/Active TS/SCI

Job opening ID

Posting title
Network/Systems Administrator w/Active TS/SCI

Roles and responsibilities
Must be a US Citizen with an Active TS/SCI Clearance
W2 with full benefits
Long term contract
Must be able to pass background check and drug screen

Job Description:
The Department of Homeland Security (DHS) has a continuing requirement for Secure Enterprise Network Systems, Services, & Support (SENS3) for the continued operations and maintenance and evolution of the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). 

Supporting the SENS3 management team, the selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met, including:

•Working with Telco providers, LECs, and customers in troubleshooting circuit and data issues;
•Answering queries by telephone and email in support of customer hardware, software, network, and telecommunication systems and execution of network procedures;
•Provide operational support for all network components and conducts problem determination, escalation, and provides problem resolution;
•Must be familiar with network administration and ITSM tools and equipment for (i.e. BMC Remedy, ServiceNow, HP Openview products and have a thorough understanding of networks and networking equipment).

Required Skills:
•2-7+ years of experience working with networks and performing network administration/troubleshooting
•Must be familiar with windows system administration tools and processes such as adding and removing user accounts and configuring and correcting profile issues.
•Knowledge in coordinating problem resolution and working across IT functional areas
•Proven ability to manage multiple task/events simultaneously and deliver on time.

Desired Skills:
•DHS Experience
•HP Networking Certification
•Microsoft Certification

Number of positions