Systems Engineer w/Active TS/SCI

Job opening ID

1832

Posting title

Systems Engineer w/Active TS/SCI

Roles and responsibilities

Must be a US Citizen with an Active TS/SCI Clearance
W2 with full benefits
Long term contract
Must be able to pass background check and drug screen

Job Description:
Supporting the SENS3 management team, the candidates will update and maintain  a Service Portfolio of services and projects across the SENS3 Operational Environment that can be provisioned for use by organizations and users, including prices, associated SLAs, and any options for each service. Each IT Service Catalog will be available through their respective SENS3 portal.  Specific support examples are following:

- Performing business process analysis across large programs with support to project management;
- Developing and applying best practices to guide service portfolio and catalog offerings for large ITSM programs;
 - Performing Data analysis and reporting for data enrichment in support of Service Portfolios.

Required Skills:
- 9+ years of broad IT Service Management (ITSM) experience;
- Experience with Demand/Availability management, capacity management, data management, and/or Tier 2-3 technical/engineering support of services;
- Working knowledge of IT service planning and service pipeline review/update;
- Adhere to functionality, quality, and schedule for ITSM program including communication of deliverables;
- Identify new opportunities for service improvement and integration into Operations.

Desired Skills:
DHS Experience
Experience in medium to large scale operations of IT Service Management.  
Configuration and development experience with Service/Product offering and tracking. 
Appropriate Infrastructure/Architectural Experience for requirements, product offering, and documentation with: (1) IT product capture, (2) Web Applications, and (3) Windows/Unix/Linux experience.
Web development or database experience

Number of positions

1

Location

Lorton

State

Virginia