Network Engineer w/Active TS/SCI (NOC)

Supporting the SENS3 management team, the selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met, including:

- Working with Telco providers, LECs, and customers in troubleshooting circuit and data issues;

- Answering queries by telephone and email in support of customer hardware, software, network, and telecommunication systems and execution of network procedures;

- Provide operational support for all network components and conducts problem determination, escalation, and provides problem resolution;

- Must be familiar with network administration and ITSM tools and equipment for (i.e. BMC Remedy, ServiceNow, HP Openview products and have a thorough understanding of networks and networking equipment).

-3+ years of experience working with networks and performing network administration/troubleshooting

-Must be familiar with windows system administration tools and processes such as adding and removing user accounts and configuring and correcting profile issues.

-Knowledge in coordinating problem resolution and working across IT functional areas

-Proven ability to manage multiple task/events simultaneously and deliver on time.

-DHS Experience

-HP Networking Certification

-Microsoft Certification

-Security+