Systems Admin/Field Technician W/ Active TS Clearance

Job opening ID

Posting title
Systems Admin/Field Technician W/ Active TS Clearance

Roles and responsibilities
Must be a US Citizen with an Active Top Secret Clearance
DOJ/DEA/Leidos – Atlanta, GA
W2 with full benefits
1 year contract

Job Description:
•Candidate will be based out of the different customer locations within the Atlanta metro area while providing remote & on-site support to all offices assigned. Candidate will also travel locally approximately 50-75% of the time. This position requires candidate with extensive hands-on technical experience on server, router, switches, and workstations.  At times it will be required for this person to transport, lift, and install IT equipment. Candidate will be responsible for installation, configuration and upgrade/reconfiguration of server, router, switches and workstations.  Occasional COMSEC/Taclane support is required. Candidate will also required to perform site survey, site build out, move, and customer relocation efforts. Selected candidate will provide system performance analysis and multi-server troubleshooting, and will be required to track and report system problems. Extensive Government customers interaction of all level. The candidate must have good written and oral communication skills. Additional responsibilities may include:
•Troubleshooting and preventive maintenance visits
•Prepares and maintains site documentation, including property inventories, site notes and drawings
•Perform COMSEC duties
•Promptly responding to IT-related incidents and service requests and troubleshooting to resolve end-user problems
•Operating, maintaining and administering computer networks and related computing environment including computer hardware, software, and related documentation in accordance with IT best practices
•Performing data backups and disaster recovery operations
•Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacement of defective components
•Planning, coordinating, and implementing network security measures to protect data, software and hardware
•Interfacing with customer, technical staff, team members, and management to identify issues, negotiate changes, and provide strong customer service both orally and in writing
•Tracking and supporting periodic hardware and software upgrades
•Working closely with support partners to promptly resolve incidents and service requests.
•Perform site survey and provide recommendation for new facility build-out and remodeling
•Provide recommendation to customers on IT solutions

Required Skills:
•Typically requires BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience.
•Router/Switches configuration and troubleshooting
•Experience with COMSEC & Taclane equipment
•Extensive troubleshooting experience with Server/desktop/router/switches
•Build, maintain and troubleshoot experience with Windows 2008 & higher
•Patch management
•Active directory
•Windows 7 & higher workstation
•Microsoft SCCM & SCOM
•Desktop imaging

Number of positions