Program Analyst w/Active Secret Clearance

Job opening ID

Posting title
Program Analyst w/Active Secret Clearance

Roles and responsibilities

DOJ/DEA/Leidos – Fairfax, VA
W2 with full benefits
1 year contract position
Must be a US Citizen w/Active Secret Clearance

Job Description:
We are seeking a Tier 2 analyst to support the health monitoring and troubleshooting of our software applications. A diverse set of skills will be required to resolve a complex and wide-ranging set of problems. 

Daily tasks will include: 
- Resolving help desk tickets, monitoring systems, software testing, and coordination with software developers 
- Monitors system and software status. Resolves outages and elevates to Tier 3 as needed. 
- Possible light design and programming work supporting Tier 3 support. 
- Provides technical support and troubleshoots solutions for a wide range of software applications 
- Utilizes problem solving skills to resolve help desk tickets and make recommendations to software developers

Required Skills:
-Typically requires BS degree and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. An additional 4 years of experience and/or relevant certifications will be considered in lieu of degree.
-Fluent in use of Microsoft Word, Microsoft Excel, and Microsoft Power Point. 
-Experience writing and editing training products and documents. 
-Experience developing and creating documentation and support materials 
-must have the ability to work in an environment where problem solving and organization is required, 
-Have good verbal and written communication skills to coordinate with co-workers within software team 

Desired Skills:
-Previous work the Department of Justice (DOJ) desired.

Number of positions