Sr. Storage Engineer

Job opening ID
2168

Posting title
Sr. Storage Engineer

Roles and responsibilities

6 month contract position to permanent highly likely
W2 with full benefits


Job Description:
•Develop, maintain, and support a mixed storage environment comprising of NetApp storage arrays.
•Develop, maintain, and support physical and virtual (Hyper-V) Infrastructure environments.
•Design and develop (with other team members) secure compute, storage, and systems administration practices that meet customer requirements.
•Provide expertise to ensure that correct technologies are selected, appropriate architectures are designed/selected and implemented, and that hardware and software solutions are correctly integrated and configured to meet agreed upon project requirements.
•Provide Tier 3 data storage support to IT-related incidents and service requests and troubleshooting to resolve system performance or operational problems.
•Operate, maintain, and administer computer networks and related computing environment including computer hardware, software, and related documentation in accordance with IT best practices.
•Perform data backups as defined and required.
•Diagnose, troubleshoot, and resolve hardware, software, or other system problems, and replace defective components when necessary and subject to available resources.
•Plan, coordinate, and implement security measures to protect data, software and hardware.
•Interface with customer, technical staff, team members, and management to identify issues, negotiate changes, meet deadlines, and provide strong customer service both orally and in writing, as appropriate.
•Track and support periodic hardware and software upgrades.
•Work closely with support partners to promptly resolve incidents.
•Participate in or lead special projects and day‐to‐day operations as needed or assigned by the site lead.


Required Skills:
•Must be a US Citizen or Green Card Holder
•Offer contingent on ability to successfully pass a background check and drug screen
•Bachelor's degree in a relevant field with 8+ years of overall related Systems Engineering/Storage experience.
•Successfully complete a security investigation by the government.
•5+ years of experience with NetApp NAS/SAN storage environments to include clustered mode cDoT 8.2.2 or 7-MODE.
•Experience with Windows Server 2008R2, Server 2012R2, Windows 7, and Windows 8.
•Understanding of ticketing systems, e.g., Remedy, HATS, Redmine, etc.
•Hands-on working knowledge of CommVault and reporting metrics.
•Currently possess Microsoft Certified Professional certification or higher, or be NetApp (NCDA) certified.
•Willing to work flexible hours

Desired Skills:
•Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures, or technologies.
•Ability to maintain a consistently high level of attention to detail.
•Ability to comprehend complex technical topics and specialized information.
•Experience with Lights Out Management principles and concepts.
•Experience with Virtualization (Hyper-V, VMware)


Number of positions
1

Location
Washington

State
District of Columbia