Window Systems Administrator w/Active TS/SCI Clearance

Job opening ID

Posting title
Window Systems Administrator w/Active TS/SCI Clearance

Roles and responsibilities
US Citizenship and an active TS/SCI & Polygraph Eligible is required to be considered for this position
Estimated duration of 18 months with the potential for extension or conversion.
W2 with full benefits
5/40 Work Schedule

Job Description:
JPL’s OCIO Information Technology Special Programs Office is seeking a Windows Systems Administrator to join the team to provide daily operational support for Windows and Linux servers, systems and desktops to solve a wide array of customer needs and requests. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Under guidance of technical team leads, you will also participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values and sponsor’s cyber-security requirements. You are a self-starter and will eagerly solve moderate to complex problems with minimal supervision.

Responsibilities include:
•Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems to include but not limited to:
o Windows desktops
o Windows 2008/2012 servers
o Server and Desktop System Preventive Maintenance
o Active Directory account maintenance.
•Manage the IT system infrastructure and any processes related to these systems.
•Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc.
•Provide Tier 1 and 2 problem identification, diagnosis and resolution of problems. Assist as needed with Tier 1 (Help Desk) and provide mentoring and leadership for Tier 1 staff.
•Configure and manage server and desktop Windows operating systems and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
•Provide installation, configuration and ongoing support of network devices.
•Participate on teams in the analysis and design of new large-scale Windows operating systems and/or modifications to existing systems.
•Evaluate new system and application requirements regarding impact to the Windows operating system environment.

Required Skills:
•The candidate must be a citizen of the United States of America
•Candidate must have a minimum of a Top Secret/SCI clearance
•A United States Government administered polygraph examination will be given to the selected candidate; he/she must pass it to maintain employment in this position
•Offer contingent on ability to successfully pass a background check and drug screen
•Typically requires a Bachelor's degree in Computer Engineering, Information Systems, Computer Science or other related discipline with a minimum of 3 years of related experience; Master's degree in similar disciplines with a minimum of 1year of related experience;
•Knowledge and experience supporting Windows VM’s, Workstations and Servers and working in heterogeneous computing environments. (i.e. Linux, Windows)
•Experience in assisting with configuration and support of network devices
•Demonstrated experience installing and configuring Windows and Linux servers and workstations for operational environments. (Windows Server 2008+, Linux RHEL7+)
•Have experience with IT security and related technologies to ensure compliance with regulations and government sponsor requirement.
•Familiarity with all areas of analysis, design, installation, implementation, configuration, tuning, administration, operation, and security of mid-tier Windows systems.
•Experience providing systems administration support to scientists and/or engineers
•Ability to juggle multiple responsibilities effectively.
•Demonstrated knowledge working in environments employing configuration management and/or configuration control measures.
•Ability to provide documentation and detailed instructions regarding systems administration activities.
•Required to respond to after-hours requests as needed in a 24 x 7 environment.
•Excellent communication skills, both written and verbal.

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