Enterprise Mobility Engineer w/ Public Trust Clearance

Job opening ID
2285

Posting title
Enterprise Mobility Engineer w/ Public Trust Clearance

Roles and responsibilities
Must be a US Citizen with an active Public Trust Clearance
DOJ/Leidos – Washington, D.C.
W2 with full benefits
18 month contract

Enterprise Mobility Engineer with experience to support the program. EThe program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, Windows Server, managed print services, ITSM, Active Directory services, and video conferencing, among others.

This position requires an engineer to assist with the change process and incident response process:
 
Change Process: Must be able to support requirements from a customer and to maintain Mobility Platform solutions in test and production. This work may be done independently or as part of a team. Performs technical planning, system integration, verification and validation, cost and risk, supportability, and effectiveness analyses for total systems. Candidate should have experience with the latest Mobility Server Administration tools.
The position requires candidate to be able to produce and review technical documentation.
 
Incident Response: Troubleshoot Enterprise Mobility-related service issues including outages, anomalous behavior, and slow response class of problems. Outages may be on critical systems and candidates must be able to work methodically through these stressful events. Must be able to provide recommendations to optimize Mobility operation and performance
 
The individual selected for this position will be a member of the Mobility Platform Services Team and will be assigned to work full time at a customer site in Washington, DC. This individual will provide Enterprise Mobility Services and manage, operate and maintain infrastructure on-location and remote customer sites.

•Maintain and administer the VMWare AirWatch MDM environment including the SEG and MAG infrastructure;
•Maintain the AirWatch infrastructure in the DOJ JMD’s clustered, multi-location configuration;
•Provide administrator training and support to DOJ Component Administrators for the AirWatch environment;
•Remotely manage production and development/test MAGs and SEGs in remote service locations;
•Provide Tier 3 support for Mobile platforms to the DOJ IT Service Desk;
•Manage certificate integration with multiple Certificate Authorities (CA) for use with mobile devices;
•Manage enterprise wireless and VPN integration for use by managed, mobile devices;
•Manage certificate based authentication on mobile devices for use with Office 365 (GovCloud);
•Provide enterprise Apple Device Enrollment Program (DEP) development and support;
•Provide Samsung Knox Enrollment (KME) program development and support;
•Conduct/attend periodic meetings with various DOJ Components (DEA, ATF, etc.), vendors, and commercial carriers;
•Upgrade and patch MDM application software within specified timeframes; and
•Support the migration of the MDM environment to the Azure Government Cloud.


Required Skills:
•Bachelor's degree in a relevant technical discipline and 8 years of overall related experience with a Mobility server environment; additional related years of experience is accepted in lieu of a degree
•Demonstrated Experience delivering services using AirWatch Mobile Device Management (MDM) environment, Secure Email Gateway (SEG) and Mobile Access Gateway (MAG) infrastructure.
•Demonstrated Experience delivering Apple Device Enrollment Program (DEP) development and support;
•Demonstrated Experience delivering Samsung Knox Enrollment (KME) program development and support;
•Responsibilities related to maintaining production with reliable and stable operations that includes but not limited to understanding of Mobility Services and Servers, Advanced Troubleshooting, and advanced Mobility Server communications and hosting within Azure Cloud Environments.
•Understanding of Enterprise Mobility and Windows Server design, configuration and administration
•PowerShell Scripting experience
•Completing registry backups and modifications
•Group Policy Management (GPO) and application of Local Security Policies
•Use of Windows Task Scheduler
•Application of security settings/STIGs and other commercial security best practices
•System (hardware) and application (software) installation and configuration
•System monitoring using installed tools as well as external tools
•Experience with configuration, troubleshooting and maintaining virtual and cloud environments
•Excellent written and verbal communications skills
•Ability to multitask and function in a fast-paced environment

Desired Skills:
•MCSE certification
•ITIL training and/or certification
•Past experience with the Department of Justice
•DOJ or DOD Active Clearance
•Customer interface experience
•Managing Active Directory/ADFS and DFS
•Network knowledge and experience
•Working knowledge of NetApp and other storage devices
•Exposure to SQL and Oracle and database concepts and installations
•ITSM knowledge and experience, particularly with Remedy
•This position requires that a security investigation be completed by the DOJ to permit access to customer-sensitive but unclassified information.

Tools:
•Microsoft Windows Server  2008 and newer
•Microsoft System Center Configuration Manager
•(SCCM)  2012 and newer
•Microsoft System Center Operations Manager (SCOM)  2012 R2 and newer
•Microsoft Operations Management Suite (OMS)  
•Microsoft Azure Backup  
•Symantec End-Point Protection  14 and newer
•Citrix XenApp   7.9 and newer
•Veritas NetBackup  8.0 and newer
•Veritas Enterprise Vault  12 and newer
•NetIQ Directory and Resource Administrator (DRA)  9.1 and newer
•NetIQ Self Service Password Reset (SSPR)  4.3 and newer
•Meta-Directory Services (MDS)


Number of positions
2

Location
Washington

State
District of Columbia